{"id":11114,"date":"2020-05-13T08:44:47","date_gmt":"2020-05-13T06:44:47","guid":{"rendered":"https:\/\/www.projekt-w.de\/quality-assurance-customer-service-2\/"},"modified":"2023-01-24T11:15:58","modified_gmt":"2023-01-24T10:15:58","slug":"quality-assurance-customer-service-2","status":"publish","type":"post","link":"https:\/\/www.projekt-w.de\/en\/quality-assurance-customer-service-2\/","title":{"rendered":"Quality assurance + customer service"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-bottom:6%;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-space-between fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_3 1_3 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:33.333333333333%;--awb-margin-top-large:0px;--awb-spacing-right-large:5.76%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:5.76%;--awb-width-medium:33.333333333333%;--awb-order-medium:0;--awb-spacing-right-medium:5.76%;--awb-spacing-left-medium:5.76%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:var(--awb-color5);--awb-margin-top-small:10px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:30;line-height:var(--awb-typography2-line-height);\">Quality assurance + customer service<\/h3><\/div><div class=\"fusion-text fusion-text-1\" style=\"--awb-content-alignment:justify;--awb-font-size:var(--awb-typography4-font-size);--awb-line-height:var(--awb-typography4-line-height);--awb-letter-spacing:var(--awb-typography4-letter-spacing);--awb-text-transform:var(--awb-typography4-text-transform);--awb-text-font-family:var(--awb-typography4-font-family);--awb-text-font-weight:var(--awb-typography4-font-weight);--awb-text-font-style:var(--awb-typography4-font-style);\"><p><span data-offset-key=\"f7es1-0-0\">In order to further improve our customer service,<\/span><span data-offset-key=\"f7es1-2-0\">in the <\/span><span id=\"decorator-corrected-entity-id-5\" data-entity-key=\"5\" data-offset-key=\"f7es1-3-0\"><br \/>\n<span data-offset-key=\"f7es1-3-0\">technical<\/span><br \/>\n<\/span><span data-offset-key=\"f7es1-4-0\"> department, a new position <\/span> was created as<strong>Quality Assurance + Customer Service<\/strong>.<\/p>\n<\/div><div ><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type ha-button\" style=\"--button_text_transform:var(--awb-typography5-text-transform);--button_font_size:var(--awb-typography5-font-size);--button_line_height:var(--awb-typography5-line-height);--button_typography-letter-spacing:var(--awb-typography5-letter-spacing);--button_typography-font-family:var(--awb-typography5-font-family);--button_typography-font-weight:var(--awb-typography5-font-weight);--button_typography-font-style:var(--awb-typography5-font-style);\" target=\"_self\" href=\"#read-more\"><i class=\"fa-minus fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">read more<\/span><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_3_5 3_5 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.2%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.2%;--awb-width-medium:60%;--awb-order-medium:0;--awb-spacing-right-medium:3.2%;--awb-spacing-left-medium:3.2%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-end fusion-content-layout-column\"><div class=\"fusion-image-element awb-imageframe-style awb-imageframe-style-below awb-imageframe-style-1\" style=\"--awb-caption-margin-top:10px;--awb-caption-title-font-family:var(--awb-custom_typography_1-font-family);--awb-caption-title-font-weight:var(--awb-custom_typography_1-font-weight);--awb-caption-title-font-style:var(--awb-custom_typography_1-font-style);--awb-caption-title-size:var(--awb-custom_typography_1-font-size);--awb-caption-title-transform:var(--awb-custom_typography_1-text-transform);--awb-caption-title-line-height:var(--awb-custom_typography_1-line-height);--awb-caption-title-letter-spacing:var(--awb-custom_typography_1-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1568\" height=\"1045\" title=\"Kundenservice projekt w\" src=\"https:\/\/www.projekt-w.de\/wp-content\/uploads\/Kundenservice.jpeg\" class=\"img-responsive wp-image-12112\" srcset=\"https:\/\/www.projekt-w.de\/wp-content\/uploads\/Kundenservice-200x133.jpeg 200w, https:\/\/www.projekt-w.de\/wp-content\/uploads\/Kundenservice-400x267.jpeg 400w, https:\/\/www.projekt-w.de\/wp-content\/uploads\/Kundenservice-600x400.jpeg 600w, https:\/\/www.projekt-w.de\/wp-content\/uploads\/Kundenservice-800x533.jpeg 800w, https:\/\/www.projekt-w.de\/wp-content\/uploads\/Kundenservice-1200x800.jpeg 1200w, https:\/\/www.projekt-w.de\/wp-content\/uploads\/Kundenservice.jpeg 1568w\" sizes=\"(max-width: 640px) 100vw, 800px\" alt=\"\"><\/span><div class=\"awb-imageframe-caption-container\"><div class=\"awb-imageframe-caption\"><div class=\"awb-imageframe-caption-title\">Kundenservice projekt w<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div id=\"read-more\" class=\"fusion-container-anchor\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-space-between fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-end fusion-content-layout-column\"><div class=\"fusion-text fusion-text-2\" style=\"--awb-content-alignment:justify;\"><div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"8fudo-0-0\"><span data-offset-key=\"8fudo-2-0\">It always happens that questions need to be clarified afterwards.<br \/>\nBe it due to material defects, transport damage, paint damage, etc., or simply to care instructions.<br \/>\nto get. <\/span><\/div>\n<div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"8fudo-0-0\"><span data-offset-key=\"8fudo-2-0\"><b><br \/>\n<strong>Mrs. Katrin Kerstin<\/strong><br \/>\n<\/b>, a long-time employee of our company, is mainly concerned with the speedy processing of complaints. It will also drive quality improvement and product development. Our goal is e<\/span><span id=\"decorator-corrected-entity-id-9\" data-entity-key=\"9\" data-offset-key=\"8fudo-3-0\"><br \/>\n<span data-offset-key=\"8fudo-3-0\">s, u<\/span><br \/>\n<\/span><span data-offset-key=\"8fudo-4-0\">s to make our products even more customer-friendly and to continue to maintain a high level of quality.<\/span><\/div>\n<p>&nbsp;<\/p>\n<div data-offset-key=\"8fudo-0-0\"><\/div>\n<div class=\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\" data-offset-key=\"8fudo-0-0\"><strong style=\"color: var(--awb-color5);\">KATRIN KERSTIN<\/strong><\/div>\n<div data-offset-key=\"8fudo-0-0\">Phone: +49 5258 9828-634<br \/>\nFax: +49 5258 9828-653<br \/>\n<a href=\"mailto:k.kerstin@projekt-w.de\">k.kerstin@projekt-w.de<\/a><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div id=\"read more\" class=\"fusion-container-anchor\"><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 fusion-flex-container has-pattern-background has-mask-background hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:10%;--awb-padding-right:0px;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-space-between fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-end fusion-content-layout-column\"><div style=\"text-align:right;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-2 fusion-button-default-span fusion-button-default-type ha-button\" style=\"--button_text_transform:var(--awb-typography5-text-transform);--button_font_size:var(--awb-typography5-font-size);--button_line_height:var(--awb-typography5-line-height);--button_typography-letter-spacing:var(--awb-typography5-letter-spacing);--button_typography-font-family:var(--awb-typography5-font-family);--button_typography-font-weight:var(--awb-typography5-font-weight);--button_typography-font-style:var(--awb-typography5-font-style);\" target=\"_self\" href=\"https:\/\/www.projekt-w.de\/en\/news\/\"><i class=\"fa-minus fas awb-button__icon awb-button__icon--default button-icon-left\" aria-hidden=\"true\"><\/i><span class=\"fusion-button-text awb-button__text awb-button__text--default\">To all news<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"Quality assurance + customer serviceIn order to further improve our customer service,in the technical department, a new position was created  [...]","protected":false},"author":1,"featured_media":12112,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[154],"tags":[155,170,171,169,168,173,185,167,172,178,183,186,182,161],"class_list":["post-11114","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-project-w-internal","tag-bicycle-covers","tag-bicycle-enclosures","tag-bicycle-garages","tag-bicycle-parking","tag-bike-storage","tag-bikeports-en","tag-carports-en","tag-double-parker","tag-enclosures-for-bicycles","tag-integra-pw-en","tag-parking-garage-fall-protection","tag-steel-carport","tag-steel-systems","tag-urban-systems"],"_links":{"self":[{"href":"https:\/\/www.projekt-w.de\/en\/wp-json\/wp\/v2\/posts\/11114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.projekt-w.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.projekt-w.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.projekt-w.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.projekt-w.de\/en\/wp-json\/wp\/v2\/comments?post=11114"}],"version-history":[{"count":0,"href":"https:\/\/www.projekt-w.de\/en\/wp-json\/wp\/v2\/posts\/11114\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.projekt-w.de\/en\/wp-json\/wp\/v2\/media\/12112"}],"wp:attachment":[{"href":"https:\/\/www.projekt-w.de\/en\/wp-json\/wp\/v2\/media?parent=11114"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.projekt-w.de\/en\/wp-json\/wp\/v2\/categories?post=11114"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.projekt-w.de\/en\/wp-json\/wp\/v2\/tags?post=11114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}